IRS free 'Direct File' could be hindered by poor customer service

IRS Direct File: The Fastest Way to File Your Taxes

IRS free 'Direct File' could be hindered by poor customer service

 The IRS Direct File pilot is a new choice for eligible taxpayers to file their 2023 federal tax return online for free, directly with IRS. Direct File is easy to use and helps them:.  As you might have heard, the IRS is piloting a new tax filing service during the upcoming filing season called Direct File that will allow eligible taxpayers to file their taxes.  As the IRS works to expand Direct File, it will work to strengthen all free filing options for taxpayers, including Free File, the Volunteer Income Tax Assistance program.  WASHINGTON — The Internal Revenue Service announced today the full-scale launch of the innovative Direct File pilot and encouraged eligible taxpayers in 12 states to try.

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